COD & FREE SHIPPING

Shipping Policy

 

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
1.Order Processing Time:1-3 business days

2.Shipping Method: ninjava

TO TRACK YOUR ORDER, YOU CAN VISIT THE WEBSITES BELOW

https://www.ninjavan.co/en-ph/tracking 

3.Shipping Time: Postal Shipping 3-5 business days 

 

Why has my order tracking status not updated?

Tracking updates can be delayed when the parcel is:

1. Going through local customs clearance procedures

2. At the post office sorting center

3. Held up by uncontrollable factors including, such as labor strikes, bad weather, politic issues,etc.

If you experience any delays in tracking updates, we recommend you check the estimated delivery time. If your package is taking longer than schedule, please contact us : customse4@gmail.com.

 

In order to facilitate the entire shipping and to ensure that you will receive the item in time, please provide us with your full address, including city, state, and region if applicable.

 

CANCELLATION/CHANGES
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.

Please note that any orders that have already been packed or shipped cannot be cancelled.

Is My Order Eligible For Free Shipping?
We offer free shipping service for all customers and all orders.